SOC 2 Type II
Independently audited controls.
Trust & security
Enterprise-grade from day one.
Owners run their whole business on Pharos. So we treat your data the way you treat a customer's home: carefully, and with proof. Here is how we keep it safe.
The short version
The controls owners ask about first.
Everything you need to vet us, in one place.
AES-256 encryption
Encrypted at rest, TLS 1.2+ in transit.
99.9% uptime
Reliable when crews are in the field.
Role-based access
Owners, reps, dispatchers, techs. Each sees their lane.
US data residency
Hosted in US data centers.
SSO / SAML
For teams that need it.
In detail
What that means in practice.
Data protection
- Customer data is encrypted at rest with AES-256.
- Every connection is secured with TLS 1.2 or higher.
- Automated, regularly tested backups so a bad day stays recoverable.
Access control
- Role-based access for owners, reps, dispatchers, and techs.
- Least-privilege by default. People see the records their role needs.
- Audit trails on sensitive actions, plus SSO and SAML for larger teams.
Reliability
- A 99.9% uptime target, because crews depend on it mid-route.
- Continuous monitoring with alerting on the paths that matter.
- Built to stay reliable when your team is in the field, not at a desk.
Privacy & compliance
- A Data Processing Agreement is available on request.
- US data residency. Your records stay in US data centers.
- Your data is yours. We never sell it.
Built on a modern, audited stack.
Pharos runs on modern, audited cloud infrastructure with managed Postgres at its core. We build on proven foundations so the security work that protects your business is never an afterthought.
By invitation
See your harbor.
Charter membership is by invitation. We review weekly.